top of page

**Privacy Policy**


Effective Date: September 26th 2023


**1. Introduction**

Welcome to Easy Game d.o.o. (hereinafter referred to as "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our online webshop to purchase VPN subscriptions. We comply with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) for users within the European Union (EU) and international privacy standards.


**2. Information We Collect**

We may collect the following categories of personal data:

**a. Personal Information:** When you create an account or make a purchase, we may collect your name, email address, billing and shipping address, and phone number.

**b. Payment Information:** To process payments, we collect payment card information, billing details, and transaction data. We do not store payment card information on our servers; it is processed securely through a third-party payment processor.

**c. VPN Usage Data:** We may collect data related to your use of our VPN services, including connection logs, IP addresses, and the duration of your sessions for service optimization and troubleshooting.

**d. Communication Data:** When you contact our customer support or engage with us through social media or email, we may collect your communication data, including email correspondence and support ticket information.

**e. Device and Browser Information:** We may collect information about the device and browser you use to access our webshop, such as device type, operating system, browser type, and version.

**f. Cookies and Tracking Technologies:** We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can manage your cookie preferences by adjusting your browser settings.


**3. How We Use Your Information**

We use your personal data for the following purposes:

**a. Provide Services:** To fulfill your VPN subscription orders, manage your account, and provide customer support.

**b. Process Payments:** To process payments securely and prevent fraudulent transactions.

**c. Improve Services:** To enhance the quality, functionality, and security of our VPN services and webshop.

**d. Communication:** To respond to your inquiries, send transaction-related information, and inform you about updates, promotions, and new features (you can opt out of promotional communications).

**e. Legal Compliance:** To comply with applicable laws, regulations, and legal obligations.

**f. Protection:** To protect our rights, privacy, safety, and property, and to investigate and prevent fraud, abuse, and security incidents.


**4. Data Sharing and Disclosure**

We may share your personal data with the following categories of recipients:

**a. Service Providers:** We may share your data with third-party service providers who assist us in processing payments, hosting our webshop, analyzing data, and providing customer support.

**b. Legal Obligations:** We may disclose your data when required to comply with legal obligations, court orders, or government requests.

**c. Business Transfers:** If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction, subject to confidentiality agreements.

**d. Consent:** We will obtain your explicit consent before sharing your data for any purpose not listed in this Privacy Policy.


**5. Data Security**

We employ reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction.


**6. Your Rights**

You have certain rights regarding your personal data, including the right to access, correct, delete, or restrict its processing. You may also have the right to data portability and to object to the processing of your data.


**7. Contact Information**

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

Easy Game d.o.o.
Tončićeva 3, 21000, Split, Croatia
+385 91 9013 330

**8. Changes to this Privacy Policy**

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and the revised policy will be effective immediately.

Thank you for choosing Easy Game d.o.o. Your privacy is important to us, and we are committed to protecting your personal data.

bottom of page